Relationship Manager

Job Description

Contract Type: B2B Service Agreement (Self-Employed)

Role Overview:

We are looking for a Thai-speaking relationship manager to onboard new clients, manage existing accounts, and drive client activation, retention, and revenue growth. You will build strong client relationships while working collaboratively with a multicultural team.

Key Responsibilities:

  • Onboard, activate, retain, and grow a portfolio of clients.
  • Build and maintain long-term relationships with high-value clients.
  • Achieve individual and team KPIs and sales targets.
  • Provide personalized client support through voice, social media, and other channels.
  • Identify new business opportunities and drive client engagement.
  • Stay updated on Forex/CFD markets, economic developments, and company offerings.
  • Work with internal teams to resolve client concerns and deliver excellent service.
  • Maintain accurate reports and ensure compliance with relevant regulations.

Requirements:

  • Fluent in Thai and English.
  • Proven experience in sales or relationship management within a Forex/CFD broker.
  • Strong understanding of Forex and CFD markets.
  • Excellent communication, interpersonal, and client relationship management skills.
  • Experience managing high-value clients is an advantage.
  • Previous sales team management experience within a CFD broker is a plus.
  • Self-motivated, proactive, and comfortable working independently in a target-driven environment.
  • Strong problem-solving skills and a professional attitude.

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